NBN

[ElwoodBlues1]

We're in the process of moving to a new home and I had the misfortune to try to explain the situation to a young person from a Telstra call centre.  It was painful having to repeat everything and asking the young person to repeat everything.

Finally, it got to the point where the call centre person was out of her depth and had to transfer me to a technician ... and an Aussie at that.  She got everything sorted and is going to call me back next week to finalise arrangements!

We will get the NBN in August but I'm not sure what type of connection we will have.  My daughter had the NBN connected a couple of months back and there is no discernible difference in performance 

I find the Telstra live chat better, when we moved recently we were assigned a moving manager who handled all the phone/internet etc, all worked a treat when we connected our gateway, actually went from ultimate cable to ADLS2 and got better speeds :o
On the NBN subject, mate at work has it and said it started off with great speeds etc but has gradually got worse....dont expect Telstra's service to get any better either, they have lost their monopoly on the mobile network with TPG winning the rights to build their own network and are paying dividends in excess of their profits and their revenue has fallen....that means cutting costs and service.
Wouldnt be signing up with TPG for anything either, paid double overs for that right to build their own network which means they will be cutting costs too as they dont have the money to build it..
Telcos in Aus and the NBN will be a ballsup down the track IMO...