04-26-2017, 03:24 AM
Did anyone notice the stories today about people being abruptly cut-off from phone and Internet because the missed he opportunity to connect to the NBN?
On talk-back radio it seems a lot of people are losing out because they hang up on the cheap foreign call centers the likes of Telstra and Optus use to connect with their clients. It's impossible to tell who is a legitimate caller and who is a fraud when they all use call centers based in the same countries!
Further, it's common for people to report NBN install workers turning up in unmarked white vans, allegedly they are operated by 457 visa holders!
What hope does the average person have, they cannot trust the callers and the people on the ground lack clear identification!
On talk-back radio it seems a lot of people are losing out because they hang up on the cheap foreign call centers the likes of Telstra and Optus use to connect with their clients. It's impossible to tell who is a legitimate caller and who is a fraud when they all use call centers based in the same countries!
Further, it's common for people to report NBN install workers turning up in unmarked white vans, allegedly they are operated by 457 visa holders!
What hope does the average person have, they cannot trust the callers and the people on the ground lack clear identification!
"Ruck, ruck, ruck, ruck ....... Ruck, ruck, ruck, ruck"