CV and mad panic behaviour

[LP]

2 calls in a day isnt working hard and the job needs a level of competence, we are talking about peoples lives.
The people i know who are doing it couldnt plug a dog and a bone together much less trace the movements of CoVid infection's.
We are playing for keeps not finding work for the unemployed or those wanting some extra bingo money.
We should be using the army, police or private security operators with some expertise in the area of tracing people...

They girls here at work do this from our office at no cost to anybody except our company, we are happy for them to use their free time, and they do the calls when they aren't busy doing their own jobs. It could easily be they only do two calls in a day if they are busy.

btw., You can't assume a tracing call is 5 minutes, our girls have been on the phone for hours sometimes trying to get information out of people who are either deliberately uncooperative to weirdly vague. A call is like an audit!