12-01-2020, 11:39 PM
I presume if the device was factory Win 7 it'll have the MS sticker and serial number on it, otherwise it will be Win 8 or 10 and subject to the ESD, the factory install discs if not included should be obtainable through HP as [member=105]Thryleon[/member] suggests.
The company [member=64]PaulP[/member]'s wife works for might retain the factory install discs if they image with a company default SOE, we do not standardise on an OS as we aren't big enough to worry about it.
Also the SOE can be the source of those audio problems, the reason being later versions of hardware might change chipset but the SOE might not include the newer correct drivers.
If it's Win 8 Pro you can still to this day use the free upgrade path to Win 10.
Win 10 was not initially widely adopted, personally I think it's the best OS that MS has ever produced.
I've found with the HP devices that the Win 8/10 factory media install is online only, as the key / license is buried in firmware and has to be reconciled to a central database. You can retrieve keys with a little effort but you have no way to manually make use of it as the license is not entered but the result of a hash from hardware and MS database.
For those of you interested there is a nice podcast called the Windows Insider Podcast that covers many of these subjects, but it's not light listening.
The company [member=64]PaulP[/member]'s wife works for might retain the factory install discs if they image with a company default SOE, we do not standardise on an OS as we aren't big enough to worry about it.
Also the SOE can be the source of those audio problems, the reason being later versions of hardware might change chipset but the SOE might not include the newer correct drivers.
If it's Win 8 Pro you can still to this day use the free upgrade path to Win 10.
Win 10 was not initially widely adopted, personally I think it's the best OS that MS has ever produced.
I've found with the HP devices that the Win 8/10 factory media install is online only, as the key / license is buried in firmware and has to be reconciled to a central database. You can retrieve keys with a little effort but you have no way to manually make use of it as the license is not entered but the result of a hash from hardware and MS database.
For those of you interested there is a nice podcast called the Windows Insider Podcast that covers many of these subjects, but it's not light listening.
"Ruck, ruck, ruck, ruck ....... Ruck, ruck, ruck, ruck"