IT Question: External HD Recovery

[Thryleon]

Thanks for that, a lot to digest.
1. done numerous times, no good
2. When you plug it in, its not coming up in file explorer. The strange bit is, if I click on the eject safely button, something is there and I can click to eject it.
3. No
4. The information on it is not super critical, but I wouldnt mind retrieving it. I had this cowboy look at it and he rambled on about costing $550 to do half the job or $1200 to do the full recovery (or at least recover as much as possible). I didnt feel comfortable with this guy so I didnt pursue it. I also rang WD support and they gave me  a similar cost estimate.
5. No idea
6. I have windows 7, can try starting in safe mode and see if it reads then.

Cool.

Given you can eject it, that means the computer is seeing the device.

https://www.easeus.com/resource/usb-not-...0-8-7.html

Try some of these steps.

Im guessing you may not get far if the cowboy has looked at it, and is willing to charge you for a recovery.


It can't hurt to try this link, and also, the heating cooling thing.

Sorry i cant be of more help.