CV and mad panic behaviour

[Professer E]

I don't know about you people but if the drivers knew to leave on 6 am flights but the punters were left at the gates waiting for information until 10 am, those overseeing this clusterfcuk need to have a very good explanation.  I'm not sure what charges could be laid but I'd certainly be sending a rather pointed "please explain" letter if I was Andrews ET Al.