02-14-2019, 07:12 AM
re Jeep....
My old man bought one maybe 18 months ago now.
AFAIK, he hasn't had any problems with it.....but it took him an extra 3 months to get it, and when he did, it still wasn't what he asked/signed/paid for. He had to threaten to take it back and leave it at the dealership, multiple phone calls and emails to get it sorted. Customer service was THE worst he's ever experienced, and thats not from the dealership, thats from head office.
The problem? Sat nav. He wanted it, he paid for it, they said he could have it, they didn't give it to him. Blah blah blah....drawn out forever....so yes, he now has sat nav. But he says its very average and just uses his phone most of the time anyway.
Said he would never go through Jeep again.
Both me and my uncle (his brother) tried to word him on them before he coffed up the coin. He doesn't listen.
My old man bought one maybe 18 months ago now.
AFAIK, he hasn't had any problems with it.....but it took him an extra 3 months to get it, and when he did, it still wasn't what he asked/signed/paid for. He had to threaten to take it back and leave it at the dealership, multiple phone calls and emails to get it sorted. Customer service was THE worst he's ever experienced, and thats not from the dealership, thats from head office.
The problem? Sat nav. He wanted it, he paid for it, they said he could have it, they didn't give it to him. Blah blah blah....drawn out forever....so yes, he now has sat nav. But he says its very average and just uses his phone most of the time anyway.
Said he would never go through Jeep again.
Both me and my uncle (his brother) tried to word him on them before he coffed up the coin. He doesn't listen.