IT Question: External HD Recovery

[Thryleon]

Thanks for that, a lot to digest.
1. done numerous times, no good
2. When you plug it in, its not coming up in file explorer. The strange bit is, if I click on the eject safely button, something is there and I can click to eject it.
3. No
4. The information on it is not super critical, but I wouldnt mind retrieving it. I had this cowboy look at it and he rambled on about costing $550 to do half the job or $1200 to do the full recovery (or at least recover as much as possible). I didnt feel comfortable with this guy so I didnt pursue it. I also rang WD support and they gave me  a similar cost estimate.
5. No idea
6. I have windows 7, can try starting in safe mode and see if it reads then.

Cool.

Given you can eject it, that means the computer is seeing the device.

https://www.easeus.com/resource/usb-not-...0-8-7.html

Try some of these steps.

Im guessing you may not get far if the cowboy has looked at it, and is willing to charge you for a recovery.


It can't hurt to try this link, and also, the heating cooling thing.

Sorry i cant be of more help.

[capcom]

Thank God it's not super critical GTC.  I sync 5 externals (using PCs with XP (I must use XP due to Outlook Express) and 7) as my stuff indeed is important.

But really warming to see how such a small community can unearth such a wealth of knowledge   Kudos

[kruddler]

Is it an external hard drive that you has a shell you can crack open?
First thing you can do is try and move the HD to another external unit. It could be something as simple as a dodgy cable. I've had that problem before.

Everything else is pretty well covered.

[Gointocarlton]

Cool.

Given you can eject it, that means the computer is seeing the device.

https://www.easeus.com/resource/usb-not-...0-8-7.html

Try some of these steps.

Im guessing you may not get far if the cowboy has looked at it, and is willing to charge you for a recovery.


It can't hurt to try this link, and also, the heating cooling thing.

Sorry i cant be of more help.

Thanks mate, I actually downloaded (and paid for) the EaseUS Data Recovery Wizard Professional. It doesnt see the disc, I might need to try the steps in the link