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+--- Thread: Weiters scammed (/thread-6040.html)
Re: Weiters scammed - ElwoodBlues1 - 04-29-2023
(04-29-2023, 02:20 PM)northernblue link Wrote:Iinet has departed hosting email for private domains.My comments on Telstra were based on a 4 hour conversation with three help desk staff and I asked why my email address didnt work. They passed me around to each other, made me login numerous times , change passwords then informed me my email account had disappeared and wasnt active anymore and that Telstra are not creating any new email accounts using old domain details so I would have to find another provider and was there anything else they could do for me. When I explained they got a decent amount of money from me every month for NBN access, mobile contracts and home phone they said they still couldnt help.
They gave me 6-8 weeks notice of an end date for email and I had to migrate elsewhere, after 2.5 hrs on hold I just gave up on asking for tech support…
Eventually got it elsewhere and working.
Re: Weiters scammed - DJC - 04-29-2023
(04-29-2023, 01:09 PM)Thryleon link Wrote:Sorry DJC. that's not really good enough.
Yes these institutions need to protect people, but we all have a personal responsibility to fa t check we aren't being hoodwinked, and that is easily done simply by reaching out and talking to people.
The bank calls? No worries take down the details of who called you and then state I will not divulge anything to you and then contact the bank on their publicly listed contact number not what is provided to you by the scammer.
The ato messages? You call the ATO. verify they want to talk to you.
Same goes for anything. Unsolicited contact must be verified.
I feel for Jacob and anyone scammed but this whole its easily explained situation because I dont have time or under pressure is precisely the feeling the scammers aim to generate and then use to their advantage.
People having moments of weakness need to recognise those moments and play cautious not simply go along with it. Every situation is able to be fact checked. Externalising the blame is the easy way out. Why wasn't I protected?
Because you didn't protect yourself is the answer.
Sony got hacked. They lost everyone's details. They came clean told us all to change our passwords. I failed to do so and eventually my playstation account was hacked. It was linked to PayPal and they were able to purchase some games impersonating me. My fault, I didn't change my password but Sony's fault for getting hacked to begin with. Sony wore the responsibility for getting hacked. Luckily they were good about it and refunded my money but if they weren't that was still my fault for not taking ownership of my credentials and changing my password.
If you leave your house without locking up and someone helps themselves to your property, that's not just people's fault for being thieves or cops fault for not protecting you, that's your fault for not locking up too.
You're probably right Thry ... in an ideal world. But, in an ideal world, the ATO and CentreLink don't send you text messages and don't make it almost impossible to speak to a real person within a reasonable time.
I've never been scammed but I have had abusive phone calls after not following a scammer's instructions to give him control of my computer. I am careful with passwords, use a separate account for online transactions, and diligently report scams, phishing attempts and unauthorised transactions but I shouldn't have to be. Financial institutions, telcos, internet providers and government agencies should really be on top of this, and it's not hard to build in extra levels of security in any IT application.
It really doesn't matter whether you lock your house or not because thieves will gain entry almost as quickly. It's the alarm and security system monitoring that stops the bastards getting away with your stuff. I shouldn't have to have an alarm system and security monitoring but locks only keep honest people out.
Re: Weiters scammed - northernblue - 04-30-2023
When my business name rego is up for renewal I get an email from ASIC complete with links to login and renew… ?
As for the phone number spoofing, I’m no geek but why do the telcos allow it ?
Even MelbourneIT my www domain register/holder recently were sending me 10 emails a week telling me that they were releasing .AU domains (for sale)
As stated I have a .com.au domain and they were telling me of the dire consequences of me not purchasing a .au domain to match my .com.au !
Someone could register my domain as a .au and impersonate my business, but only if they paid MelbourneIT $120 a year…
An eg is: www.carltonsc.com this site.
What they’ve done is to allow: www.carltonsc.au
Re: Weiters scammed - Gointocarlton - 04-30-2023
Does the bank have some responsibility here? I realise Weiters himself transferred the money but I was thinking yesterday that he stated he transferred the max daily limit out of multiple accounts for a week. You'd think the banks monitors this stuff and could have contacted him to say "Hi Jacob, we noticed you're transferring the max limit out of multiple accounts everyday, is it intentional and is everything ok?" I'm sure that would have rung some alarm bells earlier.
Re: Weiters scammed - DJC - 04-30-2023
(04-30-2023, 01:03 AM)Gointocarlton link Wrote:Does the bank have some responsibility here? I realise Weiters himself transferred the money but I was thinking yesterday that he stated he transferred the max daily limit out of multiple accounts for a week. You'd think the banks monitors this stuff and could have contacted him to say "Hi Jacob, we noticed you're transferring the max limit out of multiple accounts everyday, is it intentional and is everything ok?" I'm sure that would have rung some alarm bells earlier.
I was thinking exactly the same thing. My credit union would have been on to it like a ferret on a rat.
Re: Weiters scammed - ElwoodBlues1 - 04-30-2023
(04-30-2023, 01:03 AM)Gointocarlton link Wrote:Does the bank have some responsibility here? I realise Weiters himself transferred the money but I was thinking yesterday that he stated he transferred the max daily limit out of multiple accounts for a week. You'd think the banks monitors this stuff and could have contacted him to say "Hi Jacob, we noticed you're transferring the max limit out of multiple accounts everyday, is it intentional and is everything ok?" I'm sure that would have rung some alarm bells earlier.Banks would transfer the money to a holding account with one transaction internally not expect him to withdrawal it every week. That would be a give away it was dodgy.Jacob is a sensible young bloke but I'm still surprised he fell for a scam like this without checking at his local branch face to face and having that first transaction validated.Young people seem more busy and trusting with paying money, I see it with my own kids and have to remind them to be careful.
Re: Weiters scammed - Gointocarlton - 04-30-2023
(04-30-2023, 03:18 AM)ElwoodBlues1 link Wrote:Banks would transfer the money to a holding account with one transaction internally not expect him to withdrawal it every week. That would be a give away it was dodgy.Jacob is a sensible young bloke but I'm still surprised he fell for a scam like this without checking at his local branch face to face and having that first transaction validated.Young people seem more busy and trusting with paying money, I see it with my own kids and have to remind them to be careful.He obviously didn't know the procedure and was sucked in by the supposed validity of the callers. If you read his detailed account in the interview he did with Hamish Mac, you can see how he was duped. Point is, the banks should monitor and check on strange transactions by their clients and ask the question.
Re: Weiters scammed - Thryleon - 04-30-2023
(04-29-2023, 01:36 PM)northernblue link Wrote:??Not that long ago.
When was the last time you called and spoke to someone at the ATO ?
It’s almost impossible to speak to a person nowadays, let alone call and ask to speak to “Tom, Dick or Harry”
You’re living in a dream world.
Here is the business I have a vested interest in https://maskarade.com.au/.
Perhaps I have better luck getting through than you do or perhaps it's not as hard as you are making it out to be.
Either way if someone is impersonating a vendor the appropriate thing to do is not to trust them and contact said institutions to verify they want or need something from you.
Re: Weiters scammed - northernblue - 04-30-2023
(04-30-2023, 09:24 AM)Thryleon link Wrote:Not that long ago.
Here is the business I have a vested interest in https://maskarade.com.au/.
Perhaps I have better luck getting through than you do or perhaps it's not as hard as you are making it out to be.
Either way if someone is impersonating a vendor the appropriate thing to do is not to trust them and contact said institutions to verify they want or need something from you.
It depends on what you want to discuss with someone like the ATO.
If it’s a BAS/ABN/tech type enquiry you can usually talk to someone.
Try calling to reschedule a BAS payment… you can’t because it’s a totally automated system.
Try picking up the phone and even finding a number to call about immigration visas, good luck on that, let alone being answered.
As mentioned earlier, the banks red flags should have gone up given the types and frequency of the transactions, Weiters forked up but the bank failed him and others EVERY DAY.
Re: Weiters scammed - madbluboy - 04-30-2023
A guy I work with has an upcoming 100k tax bill he will have to pay for capital gains.
He has already received a fake ATO invoice for it. How the hell does that happen?
You would have to think his accountant has been hacked but who knows?